Customer service: how can we help you?

Choose your board in the configurator, enter the net dimensions and a name for each part, and add edge banding if needed. The configurator instantly calculates the cutting layout and the price. If everything is correct, you complete your order online. Start your cutting list ›

You don't need an account to order from us. With an account, though, you can save your cutting lists and favourite materials and see all your orders in one place.

Yes. You can add several board types, decors and thicknesses to one cutting list and switch them per line.

Would you like to change an order you've already placed, for whatever reason? Contact us straight away to let us know the change. As long as the order hasn't been cut yet, we'll make the change.

Net: the finished size of the part as you want to receive it. The configurator automatically takes the saw cut, the thickness of the edge banding and the layout on the board into account.

Boards are cut accurate to the millimetre on our automatic panel saw.

Each part gets a label with the name you entered in the cutting list. That way you know straight away what goes where when assembling.

Offcuts are included with your order as standard; you pay for the full board. If offcuts are too large to transport properly, we may ask whether we can cut them into pieces.

Yes. With our CNC machines we make hinge holes, rows of shelf-pin holes, cut-outs and curved shapes, among other things. View machining ›

All edges you will see or touch, such as front edges and fronts, also known as visible edges. You can usually skip edges against the wall or hidden edges.

Yes, every decor has matching edge banding. You choose 1 or 2 mm per side.

The edge banding is applied by machine on our edge banding machine.

The average delivery time is 2 weeks. If we can't meet the expected delivery date, we'll let you know in good time.

We deliver throughout the Netherlands and Belgium. Delivery costs are calculated per kilometre from Beringe; you'll see the exact amount in your basket once you've entered your postcode.

Yes, you can collect your order free of charge from our workshop at Slootsekuilen 12 in Beringe during opening hours.

On a pallet or A-frame board rack, securely strapped down to prevent damage in transit. If you collect your order yourself, you are responsible for any damage to the panels during transport.

Yes. The day before delivery we'll give you an estimated time, and our driver will call about 30 to 60 minutes in advance so you can make sure you're there. The panels are often large and heavy; to protect their quality, we prefer to bring them straight indoors, where they stay clean and dry.

Yes. All prices in the configurator include VAT.

You can pay securely online with iDEAL (Wero), Bancontact, credit card and more.

Yes. Whether you order as a private customer or as a business, you'll receive your invoice straight after ordering. If you're ordering as a business, enter your company details and, if different, your billing address.

Yes. Create an account on the website and email us your company details. After a manual check, we'll approve your account for buying on account.

Yes. If you're a high-volume customer, we can apply a discount to your account. Get in touch to discuss the options.

No. By law, products made to your specifications are not covered by the right of withdrawal. So please check your cutting list carefully before you order.

Contact us within 7 days and send photos of the damage, quoting your order number. We'll work with you to find a solution.

Get in touch and we'll see what's possible. We can often cut a replacement part quickly, possibly from the leftover offcuts.

Yes, many of our customers are interior fitters and contractors. As a business customer, you can buy on account through your own account and you always have the same contact person.

Yes. We're happy to help with larger quantities, projects with lots of CNC work or complete interiors. Call or email us with your drawing or parts list.